FAQ

A: No—the good news is there’s no minimum spend. You can buy as few or as many stamps as you need. Since we offer free shipping on every order and absorb all outbound costs, you save directly without hitting a threshold.

A: Bulk purchases earn tiered savings (up to 10% off standard pricing plus an extra 5% on larger orders). Simply add stamps to your cart—the discount adjusts automatically at checkout.

A: Shipping is always free. We use USPS Ground Advantage (3–5 business days) for domestic delivery.

A: On business days, we dispatch within 1 day of payment confirmation. If we transfer stock from a secondary warehouse, allow 2–3 business days for processing plus 9–15 business days in transit.

A: You’ll receive a tracking number via email as soon as your order ships. Use it on the USPS website to monitor delivery.

A: Yes—every Forever Stamp is 100% USPS‑issued, fully valid for current postage rates.

A: No. U.S. stamps issued since 1847 remain valid indefinitely, so you can use vintage stamps to meet today’s rates.

A: Yes. We offer a 30‑day return/exchange window for defective or invalid stamps (USPS verification required). If the issue is ours, you’ll receive a full refund plus return‑label coverage. Returns for personal reasons may incur restocking, shipping, and processing fees—approval is subject to our Returns Specialist’s evaluation. Credit‑card processing fees (3–5%) are non‑refundable.

A: We support credit cards via a PCI‑compliant gateway, PayPal, Stripe, or business invoicing (bank transfer/check) for bulk orders.

A: Our checkout uses SSL encryption and trusted processors. We never store raw card data. For large or recurring purchases, invoicing ensures your information stays off third‑party sites.

A: We acquire surplus and discounted stamps—direct from USPS at 95% of face value or from verified sellers at 50–70% of face value—and pass those savings to you.

A: No. U.S. law exempts postage sales from state sales tax when sold for mailing purposes.

A: Visit our Customer Support page or email us at [email protected]. We’re here Monday–Friday, 9 am–5 pm ET.